Senior Operations / Deployment Manager (f/m/d)

Permanent employee, Full-time · Munich

Our Mission

At Circus (Xetra: CA1), headquartered in Munich with offices in Berlin and Hamburg, we are pioneering global developments in on-demand autonomous food production. From culinary creation to production and operations, everything is powered by seamlessly integrated robotics and transformative AI.

Our foundation lies in groundbreaking advancements in robotics, driven by artificial intelligence — the long-missing link in realizing fully autonomous food automation. Just as autonomous vehicles are reshaping our cities and daily lives, we are redefining the entire experience of food.

Our team unites leading minds in Robotics, AI, Engineering, and Culinary, working closely with industry-leading partners to revolutionize how food is prepared, accessed, and experienced.

Join us as we shape a future where the art of cooking meets the science of technology — and where food becomes something fundamentally new.

About the Role

As a Senior Operations Manager, you will play a key role in scaling our robotic kitchens across customer sites in Germany. You will drive pilot projects, coordinate new site launches, and optimize rollout processes – serving as a central link between customers, field operations, and our product and engineering teams.

This is a hands-on, high-impact position. You will be on the ground with customers, ensuring smooth execution, setting operational standards, and helping scale our technology in the real world.

Your Daily Business

Own and manage deployments of Circus systems at customer locations — from pre-installation planning through go-live.
Coordinate all site activities including logistics, delivery, installation, testing, and onboarding.
Collaborate closely with cross-functional and central project teams to execute according to plan.
Ensure excellent communication and alignment with customer site teams and stakeholders.
Troubleshoot operational issues and escalate cross-functional feedback to tech and product teams.
Track and report on key rollout metrics, such as installation time, service quality, and system performance.
Help develop and refine best practices and SOPs for rollout processes.
Represent Circus professionally and solutions-oriented on the ground.

Base Qualifications

Combine strong hands-on and process excellence mindset with experience in fast-paced operational environments (e.g. Q-Commerce, foodservice, grocery delivery, logistics, or tech-driven operations)
Proven track record of opening, scaling, or managing multiple customer locations/projects
Excellent communication and organizational skills in German (native or fluent) and English
Structured and resilient – comfortable managing multiple projects and stakeholders in parallel
Confident working at the intersection of customers, technology, and internal teams
Passion for technology, process design, and creating tangible customer impact
Willingness to travel frequently within Germany
Based in Munich or open to relocating

Preferred Qualifications

Experience in training field teams and onboarding customers
Hands-on involvement in hardware installation or technical site setup, ideally in foodservice or retail environments
Knowledge of service operations, maintenance workflows, and troubleshooting
Familiarity with compliance and safety protocols in foodservice or other structured operational contexts
Background in automation technology or commercial kitchen systems

Our Offer

Competitive Compensation: Receive a competitive compensation package with offered stock options for full-time employees.
Work-Life Balance: Enjoy regular team events, a hybrid work setup, 2 months/year remote work (Worcation), and unlimited vacation days, along with a corporate pension plan.
Personal Development: 500€ personal budget for training, in-house trainings, and growth opportunities in a fast-paced environment.
Mobility: Benefit from a 50€ monthly budget for mobility or other expenses and a subsidized Dance Mobility Subscription for E-Bike/E-Moped.
Well-Being: Get access to discounted Urban Sports Club membership and Wellhub for a variety of well-being offerings.

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Disclaimer

We pride ourselves on being an inclusive and equal opportunities employer with a diverse and multicultural team. We are proud to have an inclusive workplace environment that will foster your development no matter your gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race. We celebrate diversity and are committed to creating an inclusive environment for all employees.